Abbajee FAQ

Yes, you can delete your account but certain conditions apply. Your account must not have any unsettled transactions or pending bets. All bonuses and rewards will be forfeited and cannot be recovered. You will not be able to open a new account within 30 days of account deletion. For more details, please contact our support team.

You can change most of your profile information such as phone number, email, and address. However, your name, date of birth, and social security number cannot be changed as they are required for verification. To make any changes, go to your account's Settings section and update the necessary information.

No, according to Abbajee's policy, one person can only open one account. Opening multiple accounts violates our terms and conditions and may result in all accounts being permanently closed. If you have multiple accounts, inform our support team immediately.

The chances of winning vary for each game and depend on the type of game. We publish the RTP (Return to Player) percentage for all games, which averages 95-98%. However, remember this is a long-term statistic and short-term results may vary. The games are entirely based on luck and there are no guarantees. Always remember responsible gaming and play within your means.

Yes, Abbajee is fully mobile-friendly and you can play games on any smartphone or tablet. We have a native mobile app available for both iOS and Android platforms. The app is completely free to download and provides a faster and smoother experience than the web version. You can also play through your web browser if you prefer.

No, Abbajee is available 24/7 and you can play games anytime. You can create an account and start playing whenever you want. However, we recommend that you take regular breaks and maintain responsible gaming. To keep your playing habits healthy and manage your money, we provide the option to set daily playing time limits.

The minimum deposit amount on Abbajee is BDT 500. The maximum deposit amount depends on your payment method and account type. In most cases, the maximum limit is BDT 50,000 per day or more. If you wish to deposit a larger amount, please contact our support team.

Money is credited instantly with most payment methods. Some payment methods may take a few minutes, and bank transfers may take up to 1-2 business days. If you encounter any problems, inform our support team and they will help. A complete record of transactions is available in your account.

Withdrawal processing time depends on the payment method and bank. Withdrawals via mobile banking are usually completed within 10 minutes to 1 hour. Debit/credit cards and e-wallets may take 1-2 business days. Bank transfers may take up to 2-5 business days. Use mobile banking for the fastest withdrawals.

If you suspect your account has been hacked, inform our support team immediately. You can contact live chat or send an email. We will secure your account immediately and reverse any unauthorized transactions. To avoid such problems in the future, use a strong password and enable Two-Factor Authentication.

To change your password, log in to your account and go to the Settings section. Click on the "Security" option and select "Change Password". Enter your current password and new password twice. Create a strong password that includes different types of characters. Regularly changing your password is important to maintain security.

Two-Factor Authentication (2FA) is an additional security layer that makes your account more secure. When enabled, you will need a verification code sent to your phone in addition to your password when logging in. This ensures that even if someone knows your password, they cannot access your account. Enabling 2FA on Abbajee is completely free and highly recommended.

If a game freezes, try refreshing the page or reloading the game. Check your internet connection and make sure it is stable. Check if your device has enough RAM and storage space. Turn off browser extensions that may interfere with the game. If the problem continues, contact our technical support team.

If you cannot download the app, make sure your device has enough storage space. Update your device's operating system to the latest version. Allow installation from unknown sources in your device settings. Clear the Play Store or App Store cache and data. If the problem persists, try downloading the application again or re-download from the official website.

Abbajee works on all modern browsers such as Chrome, Firefox, Safari, and Edge. Use the latest version for the best experience. We recommend using Chrome as it is the fastest and most compatible. If you are using an older browser, upgrade to avoid compatibility issues. For mobile users, downloading our native app is recommended.